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Frequently Asked Questions

Having trouble finding your way around Unitown? Don’t worry; you’ll get all the directions you need right here.

How do I access the VIP area?

Just click ‘VIP’ area on the top navigation bar or the ‘completely free to join’ button on the homepage, fill in your details and you’ll have access to 100s of exclusive offers local to where you live.

I'm having trouble logging in to the VIP section

Your password and name is case-sensitive. Please enter them using exactly the same case you used when you registered with us. If you’ve forgotten your password, you can reset it here. Also, please make sure cookies are enabled in your web browser.

Try logging in again. If you still can’t, please contact us by clicking here.

I have lost my password and cannot login

Just enter your email address in the 'forgotten your password' box on the VIP Login and we'll email you your new password. If you are still having problems, please contact us by clicking here.

I'm experiencing another kind of technical difficulty, what should I do?

Drop us a line here at Unitown by clicking here and we’ll try and fix it for you.

How do I print an offer voucher?

Click on the voucher to open it up and click ‘print’ on your browser and off you go!

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